Voice Recorder

Take Control
Record: Archive: Improve: Applications:
Conversations - In-bound / Out-bound and internal

Phone System Data - Number dialed, Start/Stop time, Caller ID, and touch tone*

Comments - Additional information entered by Agent/Employee

Screens - Remotely capture any networked desktop image
Server- Store all data for up to three years

Desktop -Store individual conversations indefinitely

DVDR - Scheduled back up to DVD,CD or DAT

Floppy -
Save individual conversations CDdisk

E-Mail accounts - send the conversation to a colleague in WAV file format
Customer Satisfaction
Corporate Security
Customer Retention
Employee Productivity
The Bottom Line
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Call Centers
Order Desks
Customer Service Centers
Medical Clinics
Lawyer's Offices
Collection Agencies
Financial Institutions
Customer Service Centers
Training Desks
Customer Interactions
Intelligent Line Tapping




1-800-668-2387 / 905-508-0355

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